Associa Property Management Assistant in Bedford, Massachusetts

The PM Assistant supports several Portfolio Managers and Site Staff in order to provide seamless customer service to our residents and board members.

Essential functions:

  • Draft communications and documents for management, residents, and board members

  • Manages on-going, incoming, communications from; Portfolio Managers, Site Staff, Board Members, Residents, Accounting and Team members in a timely fashion

  • Maintain condominium documents; contracts, regulations, phasing, violations and all related correspondence

  • Provides administrative and customer support to Portfolio and Community Managers to include; coordination of monthly meetings, facilitating maintenance requests, scheduling appointments, and unit owner requests

  • Provides administrative support to residents during the sale and/or refinancing of unit(s) and modification requests/approvals

  • Business partner to Portfolio Managers and board of directors, advocate for residents

  • Database management for assigned properties

  • Provides back-up to receptionist

  • Other duties as assigned

Background, Skills, and Abilities

  • Similar experience in a fast-paced environment and a two-year degree preferred

  • Strong communication skills (both written and oral)

  • High levels of attention to detail, initiative, accountability, and adaptability

  • Must be able to meet deadlines and multi-task

  • Must be able to build strong relationships at all levels: team members, site staff, residents and board members

  • Strong Microsoft Office skills and experience property management databases would be a plus

All your information will be kept confidential according to EEO guidelines.